FAQ
1. What types of products do you sell?
Answer: At Mission Ready, we specialize in high-quality tactical gear for law enforcement, military personnel, and outdoor enthusiasts. Our product range includes tactical backpacks, duty belts, flashlights, body armor, tactical clothing, and accessories designed for durability and reliability in demanding environments.
2. Do you offer international shipping?
Answer: Yes, we offer international shipping to most countries. Shipping rates and delivery times may vary depending on the destination. For specific shipping options, please check the shipping details at checkout or contact us for more information.
3. How long will it take to receive my order?
Answer: Order processing usually takes 1-2 business days. Shipping times vary depending on your location. Domestic orders typically arrive within 3-7 business days, while international shipping may take longer. You’ll receive a tracking number once your order ships so you can monitor its progress.
4. Can I return or exchange an item?
Answer: Yes, we offer a 30-day return and exchange policy. If you're not satisfied with your purchase, please contact us within 30 days of receiving your order. Items must be unused, in original condition, and with the original packaging. Certain items like custom-made or clearance products may be non-returnable.
5. How do I track my order?
Answer: Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through the carrier’s website. If you haven’t received a tracking number or have issues tracking your order, feel free to contact us.
6. Do you offer discounts for law enforcement or military personnel?
Answer: Yes, we offer special discounts for law enforcement, military personnel, and first responders. Please contact us with proof of your status to receive your discount code.
7. Are your products durable enough for extreme conditions?
Answer: Absolutely! All our products are designed to withstand the toughest environments. Whether you're on duty, in the field, or engaging in outdoor activities, our tactical gear is tested for durability, reliability, and performance under extreme conditions.
8. What if I can’t find the product I’m looking for?
Answer: If you can’t find a specific item or need assistance finding the right gear, please contact us. Our team is always happy to help with product recommendations, custom orders, or special requests.
9. Do you offer gift cards?
Answer: Yes, we offer gift cards in various denominations, perfect for any tactical gear enthusiast. You can purchase a gift card directly on our website, and the recipient can choose the gear they need.
10. Is my personal and payment information secure on your website?
Answer: Yes, your privacy and security are important to us. Our website uses SSL encryption to protect your personal and payment information during transactions. We also comply with industry standards to ensure your data is safe and secure